Our online and app banking may be unavailable between 2am - 8am on Sunday 23 Feb 2020 for scheduled maintenance. Customers can still use their cards during this time. We apologise for any inconvenience.

Member Enquiries

Member Contact Centre Hours
Mon to Thurs - 8:00am to 7:00pm.
Fri - 8:00am to 6:00pm.

Email: info@bankfirst.com.au
Telephone: 1300 654 822.

Contactless Card Payments

Bank First Visa Debit Card contactless "tap and go" transactions are currently unavailable at Coles merchant terminals. Selecting "SAV" or "CHQ" for eftpos and "CREDIT" for Visa and entering your PIN will allow the transaction to proceed.

Find out more