Internet Banking

Our online and app banking will be unavailable from 10:00pm Saturday 15 May to 6:00am on Sunday 16 May 2021 for scheduled maintenance. Customers can still use their cards during this time. We apologise for any inconvenience.

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Your Access Code can be 6-12 characters long, if you can't remember it, click on "Forgot Access Code?" to reset.

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Contact Us

Member Enquiries

Member Contact Centre Hours
Mon to Fri - 8:00am to 6:00pm.

Telephone: 1300 654 822.
Email: info@bankfirst.com.au

Contactless Card Payments

Bank First Visa Debit Card contactless "tap and go" transactions are currently unavailable at Coles merchant terminals. You'll still be able to insert your card and pay with your PIN or use Apple Pay or Google Pay for contactless payments.

Find out more